Happy Customers - Our Mission Shows In Product Reviews

At Wilbanks Reptiles our mission is to have happy customers every time.  You can shop with confidence at Wilbanks Reptiles knowing you will receive the best customer care from selection process to long after the sale.

Based on 296 reviews
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(299)
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Male 2025 vpi jungle albino boa

Very happy with purchase, Boa ate within 5 days (first attempt since received) and has never missed a meal yet. Would and will 100 percent be purchasing more animals in the future from here.

Great incubator and size!

I've just received our new gecko pro model incubator and I'm so far very pleased with how it looks. Finding a decent sized cooling and heating incubator is not easy, so I was excited to find this one and look forward to seeing how it does for our purposes!

Egg Holder

Perfect size for snake eggs.

Black Dragon!

Beautiful animal. Packaging was superior. Seller was easy to communicate with. Highly recommend.

C
Wilbanks Radiant Heat Panel 220w
Christopher Coughlin
Radiant Heat Panel

This is once of the best companies to buy a radiant heat panel from.
I have purchased 2 so far. They work great and the prices are wallet friendly.
Thanks Wilbanks.

Awesome Hide & Decòr

This is was an excellent addition to my terrarium. My snake, Solestè, loves it! She hides in it all the time like it’s her Ancient Aztec snake temple! For my next purchase, I plan to get the Exoterra Aztec Waterfall and possibly do an Aztec-Ancient Greek themed blended terrarium! It’ll be a total mash-up! Thanks Wilbanks!

Very Happy! Great Service!

I was nervous at first as this would’ve been my first boa ordered online but those nerves quickly went away. Wilbanks is very Communicative and answered every question i had. My new boa arrived alive and healthy. She has acclimated well to her new enclosure.! VERY HAPPY! Will be buying from here agin soon.

Quality products and fast shipping

The title says it all, what more could one ask for?

Awesome Incubator

I recently bought the 16L incubator. July of 25. I do have to say that the instructions are minimal and lacking. I could not get the temperature of the incubator to match two thermometers inside of it. After some frustration I did text Wilbanks describing my problem. Within less than an hour I had already received a text back from wilbanks with a video of how to do a factory reset on the 16L. It worked perfectly. Now the temperature readings are all within 2 tenths of a degree and holding. This company has great customer service. The shipping was also fast as well. Thank you Wilbanks Staff!!!!

Coco bedding

Excellent quality chunks aren’t too big!!

Great, clean substrate for a great price!

Wilbanks once again shines through with this substrate. We bought two 70L bags of it to use in a 4'x2'x18" enclosure and one bag provided about ~3-4" of substrate across the enclosure which was perfect. Super easy to clean, holds moisture when you want/need it to, not noticeably dusty, and overall an outstanding substrate!

Best budget enclosure out there!!!

We purchased the 4'x2'x18" VE sliding glass door enclosure for our Malagasy Giant Hognose and after purchasing several other brands' enclosures, I can say these blow all of those other enclosures out of the water! It is solid, no issues with assembly, and very sturdy; ultimately looks like something that would have cost double or triple its price tag. Can't recommend these enough!

Happy

Very happy with my order, my new substrate and my new little clown ball came quick and healthy, very pleased and will be ordering my next baby from wilbanks

Awesome Products

The products at Wilbanks are amazing. My snake eggs are incubation in a top notch incubator! Best purchase I’ve made for my collection to date.

Love the poster it is a great quality

Good Heater

So far so good. Keeps better zone differential that DHP or any other style heaters. Looks way better that any other styles of heaters.

LOVE LOVE LOVE!!

I absolutely love this heat panel and so does my water monitor. I love how slim it is and I can’t see it unless I’m looking at the ceiling of the enclosure.

Love these very high quality hides!

Love this incubator

Best incubators on the market. Holds temperature, quality construction, buying another today! ---PYCKO

220W in 8x4x2 foot enclosure

Works great for my 8 foot tropical enclosure. Hot spot is set at 95 and it’s been consistent per the parameters of my thermostat (+\- 3 degrees). I am concerned about the metal that is exposed, though. Other heating panels are fully covered so there is no exposed metal but this one is not. Of the 18x17 sides, the side against the roof of the enclosure isn’t covered (perfectly fine) the side that points down into the enclosure is (which is good) but of the 4, 5/8 inch sides only 2 of them are covered. I realize this is only a small amount of exposed metal but my arboreal snake that is constantly climbing can easily extend to it and burn himself potentially. I had to build a square rubber “cage” and put it around it to prevent this (similar concept to the circular cages around some heat emitter bulbs). This wouldn’t be a problem most likely with most animals though in my opinion.

Go to cleaner and sanitizer

I love this spray. It helped clean up a tank and sanitize it well after I had purchased it of FB market. It doesn't have a strong smell and I feel relieved using it, knowing I am providing my reptiles with a safe environment.

Works so great I've been using helix over 20 years now I'm loving the ve200

Good but slightly dusty

Shipping was quick! Product was dusty but overall good will most likely buy again.

Christopher from CMM CONSTRICTORS.

Great quality at a great price

Item as described, great quality at a great price. Thanks👍