Happy Customers - Our Mission Shows In Product Reviews

I have bought 3 of their 125 watt heat panels and 6 bags of their coco substrate. They are very timely in filling the orders and shipping. All their products seem to be great quality.

Had plenty of questions regarding this radiant heat panel and they were all answered very thoroughly; super helpful and friendly customer service! Needed something to keep my caiman lizard warm throughout the night in her large 8x4x4 enclosure, this was the perfect solution. My caiman lizard and I are both very satisfied with this purchase!

We have been concerned about the accuracy of the temperature in our small units we have been using. This unit fired up and kept an accurate temperature for over a week before we put Honduran eggs in. Everything is working the way it should. Trays are easy to use. Wheels allow easy movement. Our Wilbanks 380 Incubator has a beautiful look to go with how solid it is. We can't wait to see this clutch of albinos hatch. Thanks Mike for a great product!

Baby gecko was delivered exactly when I had requested. He was in great condition and the package was very nice and humid for him when he arrived.

We had been using domes with CHEs, but wanted to use a rack. These RHPs perform flawlessly and don’t suck the humidity out of the enclosure like the CHEs did making husbandry so much easier. 10/10 highly recommend!

I was between a few different companies and ended up spending the little extra on the Wilbanks RHP and glad I did. The RHP looks extremely well made, performs amazingly and is much thinner than other brands. 10/10 would highly recommend!

Animal arrived very fast after shipping, and the little guy was in great health. The chip was easy to register as well. Definitely recommend!

Can’t say enough about how wonderful customer service is! Highly responsive, they actually respond to the live chat on the weekends! Outstanding products and people. The 80w RHP is excellent too!

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Excellent little hook. Great finish and feel.

This quatricide is perfect for disinfecting! From supplies and cleaning products, to feeders and animals, EVERYTHING is top quality at Wilbanks! The pics included are 2 of our beautiful Wilbanks animals! ❤️

Great digital scale works great

I wish it was a little deeper so i can fit the row side ways. Its just shy of it. also i wish the light switch was on the outside not to have to open the door every time i want to use the light.

I love these RHP’s, great quality at a reasonable price!

Thank you very much for your fast service and excellent product I will always be coming back to buy from you in the future very satisfied thank you again

Another satisfied customer here.. Beautiful little female can’t wait till she grows!!

The whole experience with Wilbanks is always a blast. Have been a customer for years!! I’ll definitely will be back for more!!!

I received my snake promptly and in A+++ condition! I would definitely recommend Wilbanks to anyone looking for quality reptiles!

She's beautiful and a good eater

Everything was smooth and she is doing great in her new home.
Thank you

Bought 15 snakes from them and have done wonderful.

Got a great deal, answered all of my questions, great packaging and my new ball python arrived safe and sound and exactly as pictured and ate a meal right away! Would recommend and will be back for more!

I recently purchased a beautiful ball python from Wilbanks, and I couldn’t be happier with my experience. The quality of their ball python’s is top-notch, the shipping is amazing, the communication is on top and my new snake is healthy and vibrant. What really stood out to me was their extremely helpful text line. Anytime I had a question or needed guidance, they were quick to respond with detailed and friendly advice. This made the whole process smooth and reassuring. Highly recommend Wilbanks for anyone looking to add a wonderful ball python to their family! Thank you WILBANKS…. I’ll be ordering more in years to come.

This baby ball python is amazing. Obviously at first he was weary and shy , but he has warmed up immensely to being held. I’d recommend to anyone!

Exceptional experience with Wilbanks, received an amazing lillie Brooks kings ale. Husband was well pleased with him(Cruze).